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updated on 05.16.2012

    
 

ATC Vantage :: Our Collection of SMS Tools

Introduction to our specially developed ATCV collection of SMS Tools
 There are many aviation SMS resources (rules, regulations, teaching tools) on our other web pages on atcvantage.com.  In our research we have found various tools to help implement SMS.  Many are free and seem to be geared more to smaller aviation entities that must work within small budgets which restrict them to using paper based tools and forms.  This page is geared for those 'hands-on' tools.  Even if you don't implement SMS now, you can start the change by looking at your business culture.  Inviting reports, company-wide involvement and policy which promotes the company's focus of not only making a profit, providing jobs, but a primary goal of safety for not only their clients, but their employees.

 

  1. ATC Vantage Tools/Templates - created/designed/reformatted by ATC Vantage (ATCV)
    SMS Software - listing of dozens of options/vendors, PDF file w/ listing of free Risk Analysis Tools
    Ishikawa ("Fishbone") Diagram (right facing) - Hazard Identification Tool (interactive form)
    Ishikawa ("Fishbone") Diagram (left facing) - Hazard Identification Tool (interactive form)
    Fault Tree Analysis -Hazard Identification Tool (interactive form)
     System Description for Airports  (ICAO)
     PDF documents - creating free PDF documents, editing, how-to's
    FAR (Federal Aviation Regulations) CFR Part # Listings
    FAA AC120-92A (8/12/2010)
    Risk Matrix Assessment Samples - ATCV developed/reformatted into Word/Excel samples
    FAA System Safety Handbook (chapters combined by ATC Vantage)     Handbook developed for FAA employees, supporting contractors and any other entities that are involved in applying system safety policies and procedures throughout FAA (2009.12)

     

  2. Hazard Identification (ID) Tools  - Ishikawa ("Fishbone") diagram
     a) Ishikawa ("Fishbone") Diagram (right facing) -(interactive form)
    b) Ishikawa ("Fishbone") Diagram (left facing) - (interactive form)





     

  3. Risk Analysis/Management/Assessment tools:    Bow-Tie Model - (Cause & Effect)
         FLOW CHART PROGRAMS:
    a) SmartDraw
    b) Microsoft Visio
    c) FlowChart.com
    d) BowTie XP



     

  4. Risk Analysis/Management/Assessment tools:   Fault Tree Analysis
         a) Fault Tree Analysis -Hazard Identification Tool
    b) Microsoft Visio
     

  5. Flowcharts, Mindmaps (organizational charts, flowcharts, note-taking, running meetings, presentations, event planning
    a) FreeMind
    b) XMind $40 per year (and will run on Macs)
    c) MindManager 9 (+$300) https://www.mindjet.com/
    d) SimpleMind (iPad & iPhone - free & upgrade $3)
    e) Thinking Space (for AndroiD)
    f) MindBerry (for Blackberry)


     

  6. Risk Assessment Tools
         The following documents, while not originated by ATC Vantage (ATCV), have been reformatted by ATCV into Excel 2007, Word 2007, and interactive PDF forms that can be reused, modified for individual aviation businesses.  We only ask that references to ATCV be recognized, given credit for, and linked back to atcvantage.com.  (note: we use Word & Excel 2007 (docx & xlsx extension) re: small file size and extra security - download free Office File Converters & Viewers)
     Aviation Operational Risk Assessments from Fire & Aviation Management
    Risk Assessment Matrix - great details
    Risk Assessment Matrix  simple, effective (used in Oil & Gas industry)
    Risk Assessment Matrix (based on AC120-92A)
    Risk Assessment Matrix (based on MIL-STD-882D)
    Pre-Departure Risk Assessment Tool - Sample (Excel 2007 format)
    Pre-Departure "Flight Risk Awareness Tool" - from FAA InFO 07015 in Word 2007 format
    RiFAA System Safety Handbook, Appendix B, Comparative Risk Assessment (CRA) Form Matrix Tool -FAA AC120-92A
    US Air Force Pamphlet 90-902 Operational Risk Management (ORM) Guidelines & Tools - how to of hazard ID, assessment & analysis; implement risk controls, evaluation.  Has examples of various charts, tools, etc...

     

  7. FAA Gap Analysis Tools
    Preliminary Gap Analysis AC - rev. 3 (Excel format)
    Detailed Gap Analysis AC - rev. 3   (Excel format)
    Preliminary Gap Analysis MRO - rev. 3   (Excel format)
    Detailed Gap Analysis MRO - rev. 3    (Excel format)
     Example Applications of Analytical Tools for Airline Flight Safety (flight Safety, GAIN)

     

  8. Sample SMS Manuals - Implementation
     Bangalore International Airport Limited SMS Manual
    Kalgoorlie-Boulder Airport SMS
    Portugal Airport SMS
    US Coast Guard SMS Manual/Guidebook

     

  9. Small Operator Document Tools:  Backup, Sync Data & Data Storage and Encryption & Password Protection, free Antivirus protection, keyboard shortcuts, PDF file creation (free programs, low cost & help)

     

  10. SMS Software

    SMS Pro is a complete, easy to use, flexible, which can be tailored to your organization.
    SMS Software - listing of dozens of options/vendors, PDF file w/ listing of free Risk Analysis Tools


     

  11. Culture Assessment Tools
    a.  Likert Scale (rating scale)
    b.  Score Your Safety Culture  - from Transport Canada (paper-based PDF format)
    c.  Sample Culture Surveys from Flight Safety Foundation (GAIN), Operators Flight Safety Handbook, (ARGUS uses this)
    d.  Safety Culture Questionnaire - http://rssb.info-exchange.com/sample.asp?action=questions
    e.  GAIN - A Roadmap to a Just Culture: Enhancing the Safety Environment (absolutely excellent) "reprinted by
        permission from the Global Aviation Information Network" (GAIN).  While this is not a survey tool, ATCV
        highly recommends this document as a great place to start to learn how important the company culture is --
        not only for safety but also effective in managing work related efficiency (work do-over's, workman's comp,
        on-the-job injuries, etc...).  This research doc also touches on the problems, concerns and the benefits of reports.
     f. EuroControl Safety Culture Survey for ATMSurvey's are a great way to see where your employees perceive
        are the organization's goals.  In other words, do the employees believe that the business walks the walk
        or just talks the walk.  Anonymous surveys coupled with small focus group or one-on-one interviews provides
        the best data.   How you deliver the survey is also very important. Whether you use an audience response
        system or an on-line survey, the participants must remain anonymous. It's almost impossible to gain
        employee trust if they think that management is going to punish them for answering the questions honestly.
        This is where having an outside third party conduct the survey pays off.      
    g.  Here is some free online and paper-based survey tools and that are very easy to use and may help: 
         1.  SurveyMonkey
         2.  Bravenet
         3.  FreeOnlineSurveys
         4.  ESurveysPro
         5.  Zoomerang

     

  12. Just Culture
    a.  Skybrary - Just Culture
    b.  The Just Culture Community
    c.  YouTube - Just Culture Definition by David Marx the father of Just Culture
    d.  Organization Culture & Its Impact on Flight Safety - https://talk.city.ac.uk/p12108652/

     

  13. Communication
         SMS component PROMOTION requires communication and training (management commitment, communication, reporting, feedback, information collection/system)  Getting information to the employees is sometimes perplexing.  Why not try some of the newer communication abilities of the internet using email newsletters, blogs, facebook or twitter to communicate information to the employees?  These are free and usually are easy to use.  Look at your employees and what they are comfortable with.  An older workforce may utilize paper newsletters or a flyer/notice on a communication board.  A young internet-based employee base may be much more reachable through twitter or a blog. 
    a.  Bravenet blogs
    b.  Blogger
    c.  Twitter
    d.  Mail Chimp (newsletters)
    e.  Plain Language - FAA gov't (use to develop/amend policy, manuals, etc...)

     

  14. Reporting/Information/Tools
    a.  ASRS - Aviation Safety Reporting System (ASRS) paper-based forms & internet based
    b.  ASRS - Aviation Safety Reporting System
    c.  AOPA Air Safety Foundation’s Accident Database - generates a list of accidents
    c.  AC 145-xxx (pg. 19)    Evaluation Program Audit tools produced by the Medallion Foundation (http://www.medallionfoundation.org) to be a good foundation for their organization's safety assurance processes.
    (Pg. 18) Other Risk Assessment Tools for Risk Management. Other tools can also be used for maintenance risk assessment such as risk assessment tools available from the Flight Safety Foundation (http://www.medallionsafety.org/) or the Medallion Foundation.
    d. Data Reporting/Tracking software.  Most are online subscription-based programs; some provide online SMS training which we do not recommend except for "reoccurring training".  Training directly demonstrates the corporate culture to not only your employees but the customers.  Hands-on in-person training reinforces the corporate policy and culture that safety is important and that resources are allocated to SMS with no shortcuts.  Hands on training always brings increased knowledge that is only gained by human interaction.

     

  15. Human Factors
    a.  http://www.alertsol.com/qry/page.taf?id=67
    b.  Fatigue risk management systems (FRMS) http://www.alertsol.com/qry/page.taf?id=54


Multi-Media - SMS, Human Factors Videos, PowerPoints & Online Training
 
PC Tools - free pc software, tools and help
 
 

 

 

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